At Xplore, we deeply care about privacy. We believe in transparency and are committed to being upfront about our privacy practices, including how we treat your personal information. This policy explains our privacy practices for jmjxplore.com

We process your personal information to run our business and provide our users with the services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understood this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the services.

In the course of providing our services, we collect or receive your personal information, directly from you, for example, from forms you complete during registration or from our vendors and suppliers that help provide services (such as, for payments or customer support). Often, you choose what information to provide, but sometimes we require certain information to provide you the services.

Registration, Account Setup, Service Usage: In order to use the services, you will need to submit a valid email address. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the services. Additional information, such as shop name, shop photos, billing, and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order to provide a particular service. For example, we need a physical postal address if you are buying something on the site for delivery.

We may store credit card information and other information provided to us during checkout, for billing and payment purposes, and to process your transaction. To authenticate a payment, you will need to respond to a prompt from your card issuer and provide additional information, such as a correct response to a question, a password, or a passcode.

Xplore may contact individual shop owners confidentially to request more information about their shops or items listed through the services or may request information from buyers to ensure compliance with our policies and applicable law.

Profile: You may provide your name and other personal information (such as DOB, gender, location) in connection with your account and activity. You can edit or remove this information through your account settings. The name associated with your account (which you may modify in your account settings) is publicly displayed and connected to your Xplore account.

Other members may see the date you joined; ratings, reviews, and information related to items you review, and related photos for items purchased or sold; your profile information; items you listed for sale; your shop pages and policies; sold item listings and the number of items sold; comments you post in the community; and information you decide to share via social networks.

Automated Information: Xplore automatically receives and records information from your browser or your mobile device when you visit the site, use the App, or use certain features of the services, such as your IP address or unique device identifier, cookies, and data about which pages you visit and how you interact with those pages in order to allow us to operate and provide the services. This information is stored in log files and is collected automatically.

Data from Vendors and Suppliers: We also receive information from our vendors and suppliers about you. This information can include customer service interactions, payments information, and delivery information.

Location Information: You can choose to publish your location when you sell on Xplore. We obtain the location information you provide in your profile or from your IP address. With your consent, we may also determine location by using other information from your devices, such as precise location information from GPS or information about wireless networks or cell towers near your mobile device. If you have consented to share your precise device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on the Apps or on your mobile device.

Analytics Information: We use data analytics software to ensure site and app functionality and to improve the services. This software records information such as how often you use the app, what happens within the app, aggregated usage, performance data, app errors and debugging information, and where the app was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application.

We may also collect public information in order to connect with you, such as when we communicate with you over social media. We may use that information as part of providing the services to you. You can also choose to share some of your activity on Xplore on certain social media networks which are connected to your Xplore account, and you can revoke your permission anytime in your account settings. Certain third-party applications that you use to create or sign in to your account may provide you with the option to discontinue receiving messages from us or allow you to forward those messages to another email address. If we are unable to send you critical messages about your account, we may suspend or terminate your account.

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the apps’ platform.
We encourage you to check back regularly and review any updates. It's as simple as checking for updates on your smartphone.

Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to www.xploresupport.com